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Return Policy

In My account , In my Orders, click on Return/Cancel and give the reason and request for it and also inform to our Customer Service person thru mobile call, Citysmartshop (CSS) person will pick it up from your place,  For Re-fund items, it is allowed only within 24 hours after delivered the items, will be charged 8% of items value.  Replace items, it is allowed only within 48 hours, it is fully free of charge. For Replace and Refund items, Items should not be scratched or other damages, keep the tags and packing safely. Electronic items will not be ruturn or refunded.